Operations-support IT services
We don't leave you stranded once you have purchased your solution - the new transtec360 Managed Service supports your administrators in your IT environment over the entire warranty period. Benefit from our trained, certified and friendly IT specialists for outsourcing individual business activities or handing over complete functions to give you more freedom. Depending on the task at hand, combine the service you want with a single point of contact or service desk, hourly rate support services or take advantage of our monitoring and maintenance services to maintain the availability of your IT at a constantly high level or react quickly in the event of a fault.
We offer the following operations support services:
- Service desk
- Single point of contact
- Remote configuration support
- Remote monitoring
- Network & security management
- On-site management
- Individual maintenance agreements
- Maintenance agreements based on hourly rates
Do you need our help on matters that are not covered by our standard portfolio? Do not hesitate in contacting your transtec partner for an individual offer.