Support

Hardware Support

Excellent availability of spare parts, fast reaction and response times, as well as friendly service staff ensure that your hardware issues do not become a problem. Our service partner, Technogroup IT-Service AG, operates its own customer service center with trained and competent employees—personal support makes the difference

Please have the following information ready to ensure prompt support:

  • Contact person on-site with contact information (phone & email)
  • Priority of the issue
  • Detailed description of the error/system error codes
  • System designation/model
  • System serial number
  • System location with address, building/room, and rack designation

Is access for technicians possible/registration required?

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Support-Document

Telefon: 0800 205 205

Support Request
  • Contact details
  • Product information
  • Comments
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    We offer products from renowned manufacturers for PC systems, servers, storage and networks.

    CONTACT

    Transtec Computer AG
    Chaltenbodenstrasse 21
    CH-8834 Schindellegi

    +41 44 818 47 00
    transtec.ch@transtec.ch
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